Fort Paull

After having visited recently, there was an occurrence that happened onsite that was dealt with incredibly poorly.

My family and I were so looking forward to this day and it was completely tarnished by the occurrence and the way it was dealt with by staff onsite.

I was willing to put up with it at the time but the toilets are disgusting. No hot water and dirty.

For somewhere that serves food, I'd be interested to know more about hygiene ratings.

Stairs going down to various areas were incredibly slippery and dangerous due to the rain. There were ropes to hold onto when going up and down stairs but the look of them didn't give me much reassurance that they'd remain secure if I fell and relied on them to 'save me.

A lot of the areas were in major need of restoration, with various displays falling apart.

From the responses I have had, it continues to demonstrate the unprofessional nature of this business. The toilets weren't in a disgusting state due to mud. There were toilets in the form of portable toilets that had no water whatsoever. They also didn't have any disinfectant to flush the toilets with and so the stench was repulsive. The cabin wasn't in a much better state.

The business and its hygiene shouldn't fall apart the moment there is a bit of rain. Let's not call it a storm, it was light rain at the time that I experienced these toilets.

I gave it a few days before leaving this review as the previously mentioned 'occurrence' was ongoing and I was hoping that it would be resolved more amicably than it was.